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Market Availability

Understand region support, eligibility, and launch limits.

Market availability determines where a partner capability can operate.

Availability can differ between Connect SDK features and Partner Connectivity features. Approval for one market or capability does not guarantee approval everywhere.

What Can Vary

Availability can vary by:

  • country
  • region
  • partner approval
  • app review state
  • requested scope
  • package type
  • connectivity support
  • compliance requirements
  • account eligibility

Partners should check current availability before showing an action.

Connect Availability

Connect SDK availability can depend on:

  • app approval
  • user consent
  • account state
  • trust requirements
  • requested scopes
  • communication permissions
  • feature gating

If a Connect capability is unavailable, the app should show the required state or remove the action.

Connectivity Availability

Partner Connectivity availability can depend on:

  • catalogue status
  • coverage area
  • service type
  • market eligibility
  • device requirements
  • activation support
  • partner agreement

Partners should show only the packages approved for their integration.

Market Review

Onyx can require market review before launch.

Market review can include:

  • regulatory limits
  • product support
  • support readiness
  • package availability
  • customer communication
  • privacy and data handling
  • commercial approval

If a market is under review, do not present it as live.

Availability Changes

Availability can change after launch.

Partners should be prepared to:

  • hide unavailable packages
  • disable unavailable actions
  • update customer copy
  • honor existing order policy
  • refresh catalogue data
  • follow Onyx guidance for affected users

Current availability should control the experience.